Free Shipping on Orders over $100.00

RETURN POLICY & SHIPPING INFORMATION

Please submit all returns and exchanges online via our Returns Portal

RETURNS & EXCHANGES //
We’ll gladly accept products that have the original tags and are in their original condition.

Simply mail it back to us within 14 days of your order date using our return shipping label. Please visit our Returns Portal for the shipping label. 

Once your return is received and processed, we will notify you via email that we have received your item(s). You will be given an exchange or refund, whichever option you choose.  

Please include the original packing slip or order number with your items when you mail them back.

EXCHANGES // 
If you wish to exchange your item for a different size or color, we recommend emailing us first to ensure that we have the size you are looking for. We will then hold the item for 5 days while we await the return of your original item. Please email us at info@dovegifts.com. 

Please Note...
Reduced and Sale items are final sale and cannot be returned or exchanged.

Exchanges after the allowed time cannot be accepted.

The original shipping charge is non-refundable. 

To be eligible for an exchange, your item must be unused, with tags attached and in the same condition that you received it. If we receive any item in an unsellable condition, you will be notified and the items will be returned to you.

SHIPPING//
U.S. Shipping: All domestic orders are shipped via UPS within 2-3 business days of your order date unless notified of a delay. As soon as your order ships, you will receive an emailed shipping confirmation with tracking information for your package.

Shipping Rates
U.S. Orders - UPS Free with any $75.00 order or more